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Node SystemsCommunity Telephony

HOW TO CALL ON NS

This guide provides a comprehensive overview of the dialing rules and formats for making calls within the Node Systems network, including internal extensions, inter-system calls, and external PSTN dialing. Use the search bar below to filter the dialing rules and find the information you need quickly.

ROUTING CHEAT SHEET
Standard Dialing Rules (5)

Intra-system Direct Dialing

Internal

Directly dial any provisioned endpoint on your local system

NOTE:Used for internal departmental calls within the same PBX
Dialing Syntax
Format PatternExtension (4 Digits)
Example Dialxxxx

Inter-IAX2 Direct Dialing

Cross PBX

Prepend the destination office code to route calls across the secure IAX2 inter-PBX trunk network.

NOTE:Automatically routes over authenticated encrypted IAX2 trunk paths.
Dialing Syntax
Format Pattern[Office Code] + [Extension]
Example Dialxxx-xxxx

Partnered Network Dialing

Cross PBX

Dial external partner endpoints (e.g., VoxaTel, Edge Networx, Jacksons Telephony) using their office codes.

NOTE:Requires active peered IAX2 trunk status.
Dialing Syntax
Format Pattern[Partner Office Code] + [Extension]
Example Dialxxx-xxxx

Main IVR & Support Access

Global Network

Reach the central auto-attendant switchboard, department selection IVR, and internal operations desk.

NOTE:Accessible from all provisioned endpoints across Node Systems.
Dialing Syntax
Format Pattern800-1148
Example Dial800-1148

External PSTN Dialing

External

Initiate calls to external PSTN numbers using the standard 9 + area code + number format.

NOTE:Requires active PSTN trunking and may incur external call charges. Available on 800 and 860 only
Dialing Syntax
Format Pattern9 + [Area Code] + [Number]
Example Dial9-nnn-xxx-xxxx

HAVING TROUBLE CONNECTING A CALL?

If your endpoint receives a busy signal or error code, verify that you are dialing a valid IAX office code and extension number. If the issue persists, contact support via our Contact Page or dial internal support at 800-1148 for routing assistance.