ACCEPTABLE USE POLICY
Node Systems is committed to providing a secure and reliable communication environment for all users. This Acceptable Use Policy (AUP) outlines the guidelines and restrictions for using our services, including IAX trunking, hosted lines, and other network resources. By accessing or using our services, you agree to comply with this policy and any applicable laws and regulations.
1. General Usage Guidelines
Respect & Courtesy
Members using our services are to treat other members with respect. Intentionally harassing or bullying others while using our services is prohibited.
E911 Calls
We do not support E911 calls in our system. If you dial any emergency number it will alert an admin who will reach out to you.
One Person Per Account
Accounts hosted on our system, including portal accounts, hosted lines, and other services must be only used by one individual. Sharing accounts is prohibited.
No Commercial Use
We do not support or authorize the use of our systems for commercial use. We are a hobbyist network, using our services for advertising for external companies, general commercial use, or for telemarketing is prohibited.
Security
Do not attempt to compromise the security of any of our systems or another user's devices. Activities such as phreaking, port scanning, distributing malware, etc., are prohibited.
2. Prohibited Activities
Harassment, Bullying & Discrimination
Making unwanted, threatening, or demeaning messages or calls to another user is prohibited on our network.
Illegal Conduct
Using Node Systems to engage or facilitate illegal acts, such as fraud, distributing illegal content, or any other illegal conduct is prohibited.
Spam
Sending a bulk number of Calls, Pages, or Voicemails to another user is prohibited.
Systems' Abuse
Using systems to populate a mass amount of calls, performing DDoS or DOS attacks, and more is prohibited and will result in service revocation.
Privacy Violation
Using our system to eavesdrop or listen into private conversations between users is prohibited.
Sharing NS Resources
While a Systems User you may be given resources to make your experience more enjoyable. However, sharing those resources to external parties without permission is prohibited.
3. Account Regulations
One-Person-Per-Account Mandate
While at Node Systems you are required to abide by our one-person-per-account guideline. All hosted lines or IAX lines must be under one person's account. Unauthorized sharing of the account(s) will result in revocation.
External IAX Host Responsibility
If you are hosting an IAX office code to external individuals, they will have access to our system and our users. You are required to uphold the same regulations when communicating with our community.
4. Staff Communication Regulations
Do Not Block Our Staff
Our team needs to be able to contact you through various communication platforms to manage your experience here. If we discover you have blocked one of our staff from communicating with you we reserve the right to revoke your system access.
Notice
If you have blocked the staff member for a legitimate reason, please open a support ticket or call our main IVR (800-1148) so we can investigate the team member.
5. Consequences of Policy Breaches
Verbal or Written Warning
For minor or first-time offenses, a warning will be issued to the individual.
Temporary Suspension
Repeat or more serious offenses will warrant a temporary suspension of services.
Permanent Ban
In cases of severe policy breaches, you may be subject to immediate and permanent removal from our community.
Law Enforcement Involvement
In cases of illegal or malicious activity, Administrative Officials reserve the right to alert appropriate authorities.